HOW TO PLACE AN ORDER IN THE HAPPYDOG-SHOP.EE INTERNET STORE! ✔ When placing an order - You do not necessarily have to register on the website of the happydog-shop.ee online store, but users who have registered have several advantages, for example, you do not have to re-enter data when you shop next time, your purchase history will automatically be available, as well as independent customers are individual discounts offered. ✔ Selecting products - when choosing the product you want to buy, press the "Buy" icon. You can put the product in the basket both by opening the product itself and by immediately pressing the "Buy" icon in the product catalog. If you have put the product in the cart without opening the product description, the icon "Look at the cart" will appear, and clicking on it will take you to the next step - placing the order. If you want to continue shopping, press the "Continue shopping" icon, but if you want to complete the purchase, press the "Checkout" icon. In order to place an order, you must fill out the purchase form that appears after you have pressed the "Complete order" icon. ✔ Purchase of multiple items - if you want to purchase multiple items, you can change the unit quantity of the item with the icons "+" and "-", then press "Buy". ✔ Shopping cart - You can also get to the shopping cart by clicking on the shopping cart in the upper right corner. If there are items in the shopping cart, it is highlighted in red. ✔ Making a purchase - In the next step of making a purchase, you must provide information about the recipient, the delivery method and place, as well as the desired delivery date. Once done, press the "Continue" icon. ✔ Payment - there are three ways to make payment. By clicking on the relevant icon, you will choose the most convenient payment method for you. When everything is filled out, press the "Continue" icon. In this step, you can check whether your contact information has been entered correctly. If you have found inaccuracies, click on the previous "Step" and make corrections. To confirm the order, press the "Order" icon. ✔ You will receive a confirmation of order acceptance to the e-mail you specified, and a representative of our store will contact you in the near future. PAYMENT TYPES WITH PAYMENT CARDS - You can make a payment with a payment card both online (Online) and with a payment card in the office. ✔ With a payment card, it is possible to make a payment to both an individual and a legal entity; ✔ Payment is possible with any type of payment card (VISA, MasterCard, American Express, etc.); ✔ Online payment by card - payment is made by entering card data online. ✔ Payment at the office with a payment card - payment is made at the office,
under the condition that the order is received at the office.
BY TRANSFER - You can make a transfer both as an individual and as a legal entity. As soon as the money is credited to our bank account, the order is transferred for fulfillment, which can take from 1 - 7 working days, depending on the delivery address and the bank.
DELIVERY
We understand that the ordered product is already needed today, so the goods are delivered as soon as possible after placing the order - this is ensured by the logistics group of Happy Dog Baltic in cooperation with the courier service Venipak and DPD! As long as all the goods are in stock, you will receive them in the shortest possible time.
✔ If you make the payment online ( Online ) and choose delivery with Venipak or DPD then the order must be placed before 15:00 for the order to be delivered the next day.
✔ If you make the payment online ( Online ), but choose to receive the order in our office, then you can receive the order on the same day.